Terms of Use

This page sets out the rules that govern use of our platform and explains the relationship between us and our users. It describes account responsibilities, eligibility criteria, acceptable use, how promotions work, and the practical steps we may take when deposits, withdrawals or disputes arise. We expect players to read and accept these terms before using any service on the site.

Account responsibilities

Users are responsible for keeping their account details secure. You must provide accurate personal information during registration and update it when it changes. We may require identity and address verification at any time to comply with security and anti-money laundering checks. Accounts found to use multiple registrations, shared credentials, VPNs or other means to bypass restrictions may be suspended and funds held pending investigation.

You are responsible for activity that occurs under your account. If you suspect unauthorised access you must notify us immediately. We reserve the right to limit stakes, apply transaction limits, freeze funds or close accounts where there are reasonable grounds to suspect fraud, money laundering, error or breach of these terms.

Eligibility requirements

To use our services you must meet the minimum age requirement and any other eligibility conditions we specify when you register. You must not open an account if you are excluded from gambling by local law or by a self-exclusion programme. By registering you confirm you are eligible to gamble and will comply with any restrictions that apply to your location.

Acceptable platform use

All users must treat the platform and other players with respect. Prohibited behaviour includes harassment, fraud, chargeback abuse, collusion, and any attempt to manipulate games or systems. Automated play, unauthorised bots and activities that disrupt services are not permitted. We may monitor use and take action where terms are breached, including warnings, temporary suspensions or permanent account closure.

General bonus and promotion rules

All promotions are subject to specific terms as set out in each offer. General rules include minimum deposit requirements, wagering conditions and game contribution limits. Promotional balances may be non-withdrawable until wagering conditions are met and we may void or adjust bonuses where we reasonably suspect abuse. We will publish the main promotional terms and any exclusions before an offer is accepted.

Deposits and withdrawals

We accept a range of payment methods as shown in your account. Deposit and withdrawal minimums and processing times vary by method. Withdrawals may be delayed while identity, source of funds or payment method checks are completed. We may require documents such as identity and address proof, and additional information for large withdrawals. Funds will be returned to the original payment method where possible and within applicable limits.

Dispute resolution

If you have a dispute with us you should raise it promptly via the support channels in your account. We will acknowledge and investigate complaints and aim to resolve matters fairly and promptly. If you remain dissatisfied you may refer the matter to an independent dispute resolution service where applicable. We will cooperate with authorised investigators and law enforcement as required.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated by notice on the site or by email and will apply from the date stated. Continued use of the platform after such notification constitutes acceptance of the updated terms. We recommend reviewing these terms regularly to stay informed about your rights and obligations.