Cookies Policy

Cookies Policy for SpinKong Casino

What cookies are

Cookies are small text files stored by your browser on your device when you visit a website. They hold small pieces of information that help the site remember your choices and improve how pages load and behave during and between visits.

Why cookies are used

Cookies help SpinKong Casino keep your session active, remember language and preference settings, measure site performance, and deliver features such as saved game settings, remembered payment choices, and smoother navigation. They also support security checks and aggregated analytics that help us troubleshoot and optimise the platform.

Essential cookies

Essential cookies are strictly necessary for the site to work. They enable core functions like account login, session handling and secure transactions. Without these cookies you may be unable to sign in, place bets or complete deposits and withdrawals.

Session cookies

Session cookies last only for the browser session and are removed when you close your browser. SpinKong Casino uses session cookies to keep you logged in while you navigate the site and to preserve temporary settings such as pages you have open or any live table you are watching.

Persistent cookies

Persistent cookies remain on your device after the session ends and help remember choices across visits. Typical uses include keeping your language preference, saving a selected currency or remembering that you accepted the cookie banner. Persistence lengths vary - common durations are 30 days, 90 days or 12 months depending on the purpose.

Functional cookies

Functional cookies enable features that are not strictly necessary but improve usability. Examples are remembering UI choices, prefilling parts of forms, keeping a selected theme and enabling quick access to previously used payment methods. These cookies make routine actions faster so you spend less time on setup each visit.

Analytics and performance cookies

Analytics cookies collect aggregated and non-identifying information about how visitors use the site. They record page load times, error rates and popular pages or games. Data is usually anonymised and used to detect issues, monitor uptime and prioritise performance improvements. This helps reduce latency and improve game loading speeds.

Preference and language settings

Preference cookies store choices you make about language, currency and display options. When these are set, SpinKong Casino presents the site in your selected language and keeps the preferred layout across visits. Changing these settings updates or replaces the associated cookie so the platform reflects your choice next time you return.

Login and session continuity

To keep you logged in securely, SpinKong Casino uses authentication cookies that persist for a defined period. They allow session continuity across tabs and browser restarts when you opt to stay signed in. For safety, long-lived login cookies are scoped to secure connections and can be revoked at sign out or when you clear site data.

Device recognition

Cookies and related browser storage help SpinKong Casino recognise returning devices and browsers. Device recognition is used to speed up security checks and reduce repeated verifications while still identifying unusual activity that may require additional checks. This improves convenience while keeping account security in place.

Security-related cookies

Security cookies support fraud prevention and protect account integrity. They may store tokens used to validate requests, detect automated access, and help prevent session hijacking. These cookies are essential to maintaining a safe environment for account actions and financial transactions.

Browser storage technologies

In addition to cookies, the site may use browser storage such as localStorage and sessionStorage to hold non-sensitive preferences and temporary state. These technologies offer similar functionality to cookies but are scoped to the browser and are cleared when you remove site data. SpinKong Casino does not store payment card numbers in browser storage.

Third-party integrations

Some features rely on third-party providers that may set their own cookies on your browser. Examples include analytics services, content delivery networks and video or chat integrations. Those third-party cookies are governed by the provider's privacy policies. You can control or block them through your browser or consent settings.

Marketing and communication preferences

Marketing cookies track anonymous patterns to show relevant promotions and to measure campaign performance. If you opt out of marketing cookies, you may still receive transactional messages related to your account, but promotional targeting and personalised offers will be reduced.

Cookie consent management

On your first visit SpinKong Casino displays a cookie banner that explains cookie categories and lets you accept or customise settings. You can change your choices at any time via the cookie settings link in the footer or in your account preferences. Adjusting consent updates or removes non-essential cookies without affecting essential site functions.

Browser cookie controls

Your browser gives you tools to view, block and delete cookies. You can block all cookies, block third-party cookies only, or clear cookies for specific sites. Built-in browser controls will stop new cookies being stored, though blocking essential cookies may prevent some features from working correctly.

Clearing or disabling cookies

Clearing cookies removes stored settings and may sign you out of SpinKong Casino. Disabling cookies entirely can limit or break site features such as saved preferences, quick login and some live game functionality. If you clear cookies, you may need to re-enter preferences and sign in again.

Site functionality impact when cookies are disabled

With non-essential cookies disabled, you can still browse many pages but interactive features may be limited. You may be required to complete additional identity checks more frequently, experience slower page loads and lose personalised settings. Essential actions like account access, deposits and withdrawals rely on essential cookies and related storage.

Technical diagnostics and performance optimisation

Cookies support troubleshooting by holding temporary diagnostic identifiers when errors occur. Aggregated error reports and performance logs help the technical team identify recurring issues and optimise resource delivery so games load faster and connection reliability improves.

Aggregated analytics information

SpinKong Casino analyses aggregated, non-identifying data to understand usage trends such as most-played games, average session length and drop-off points. This information guides UI improvements, content updates and server capacity planning while preserving user privacy.

User experience improvements

Data from cookies and browser storage enables small, practical improvements: remembering where you left off in a game, preselecting common deposit methods or keeping chosen filters. These adjustments are intended to make routine tasks quicker without exposing personal data.

How to manage cookies - practical steps

To change cookie settings use the cookie settings link in the footer or open your browser privacy settings. You can allow or block categories such as analytics or marketing. Clearing site data will remove persistent cookies and may require signing in again. If you need assistance, check the help section in your account for step-by-step guidance.

Policy updates

This Cookies Policy is reviewed regularly to reflect changes in how site technologies are used. When significant updates occur you will be notified on the site. Continued use of SpinKong Casino after a policy update indicates acceptance of the revised terms.

Contact and further information

If you have questions about how cookies are used on SpinKong Casino or need help adjusting your settings, visit the privacy or account support pages for step-by-step guidance and tooltips about individual cookie categories.